Acceptance of Terms

These Terms govern your access to and use of the Velynera website, including its content, features, products, services and purchases.

By visiting our website or placing an order, you confirm that you have read, understood and agreed to be bound by these Terms and our applicable policies.

Our Online Store

Velynera operates an online retail store offering skincare, beauty and personal-care products, including Cactus Sculpt™, together with other products that may become available from time to time.

You may use this website only for lawful purposes and in accordance with these Terms.

Products and Product Information

We aim to describe and display our products as accurately as reasonably possible. However, packaging, appearance, colors, dimensions and other details may vary slightly depending on screen settings, photography, supplier updates or manufacturing variations.

Product availability may change without notice. We may modify, discontinue or limit quantities of products at any time.

Velynera skincare and personal-care products are intended for ordinary cosmetic and self-care use. Individual experiences may vary from person to person.

Orders and Order Acceptance

Placing an order does not necessarily mean the order has been accepted. We reserve the right to refuse or cancel an order where reasonably necessary, including cases involving suspected fraud, payment issues, pricing errors, product availability or incorrect customer information.

You are responsible for ensuring that all contact, billing and delivery information supplied with your order is accurate and complete.

Pricing, Promotions and Payment

Prices displayed on our website may change from time to time. Promotions, bundles, discounts, gifts and limited-time offers are subject to the conditions displayed with the relevant offer.

Unless otherwise stated, applicable taxes, shipping costs, duties or other charges may be calculated or displayed during checkout.

Payment must be successfully authorized before an order can be processed.

Shipping and Delivery

Estimated shipping and delivery times are provided for convenience and may vary according to destination, carrier operations, fulfillment conditions, holidays, customs, weather or other circumstances outside our reasonable control.

Please review our Shipping Policy for further information about processing, tracking and delivery.

Returns, Refunds and Replacements

Returns, refunds and replacements are governed by our Refund Policy in effect at the time of purchase, including any conditions associated with our advertised 30-day money-back guarantee.

Nothing in these Terms is intended to remove or restrict consumer rights that cannot lawfully be excluded or limited.

Permitted Use of the Website

You agree not to use the website to:

• violate any applicable law or regulation;
• submit false, misleading or fraudulent information;
• interfere with the security or operation of the website;
• introduce malicious code, viruses or harmful technology;
• attempt unauthorized access to systems or accounts;
• scrape or reproduce website content unlawfully;
• impersonate another person or entity; or
• use the website in a way that may harm Velynera or others.

Intellectual Property

Unless otherwise indicated, the Velynera name, branding, Cactus Sculpt™ branding, website design, graphics, photographs, videos, product descriptions, written content, logos and other original website materials are owned by or licensed to Velynera.

You may use the website for personal, non-commercial shopping purposes only. Protected content may not be reproduced, distributed, modified, sold, licensed or commercially exploited without authorization.

Third-Party Services and Links

Our website may use or link to third-party platforms and services, including payment providers, shipping companies, analytics tools, social networks and other service providers.

These services may operate under their own terms and privacy policies. We are not responsible for third-party websites or services that we do not control.

Website and Product Disclaimer

We work to keep our website accurate, secure and available. However, we cannot guarantee that the website will always be uninterrupted, error-free or free from technical issues.

To the extent permitted by applicable law, the website and its content are provided on an “as available” basis.

Cosmetic and skincare experiences vary between individuals. Nothing on the website should be interpreted as a guarantee of a specific cosmetic result unless expressly stated.

Limitation of Liability

To the maximum extent permitted by applicable law, Velynera and its service providers will not be liable for indirect, incidental, special or consequential losses arising solely from your use of, or inability to use, the website.

Nothing in these Terms excludes or limits any liability or legal right that cannot lawfully be excluded or limited.

Governing Law

These Terms are governed by the laws applicable to the business entity operating Velynera, subject to mandatory consumer protections that may apply in your place of residence.

Any dispute relating to these Terms will be handled in accordance with applicable law and any mandatory jurisdictional requirements.

Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, website, products, services or applicable requirements.

The updated version will be posted on this page together with a revised “Last updated” date.

Contact Information

If you have questions about these Terms of Use, please contact Velynera using the contact information available on our website.